Privacy & POPI Policy

Easey Web | Effective Date: 24 June 2026

Easey Web is committed to protecting your personal information in accordance with the Protection of Personal Information Act, 2013 (POPIA). This policy explains what we collect, how we use it, and your rights.

1. Information Officer

Easey Web's Information Officer is responsible for POPIA compliance and can be reached at:
✉️ support@easeyweb.co.za | 📞 +27 72 630 4946

2. Information We Collect

When you contact us through our website, by WhatsApp, by phone, or by email, we may collect:

Contact details — your name, phone number, and email address.
Project details — information about your business and the website or services you're enquiring about.
Website data — basic technical information such as browser type and general usage data, where applicable.

3. How We Use Your Information

To respond to your enquiries and provide quotes.
To communicate with you about your project and our services.
To deliver and manage the services you request.
To comply with our legal obligations.

4. Consent

By submitting your information through our website or contacting us, you consent to us processing your personal information for the purposes described in this policy. You may withdraw your consent at any time by contacting us.

5. How We Protect Your Information

We take reasonable technical and organisational measures to safeguard your personal information against loss, unauthorised access, or disclosure.

6. Sharing of Information

We do not sell, rent, or trade your personal information. We may share information only where required by law, or with trusted service providers (such as hosting providers) strictly as needed to deliver our services.

7. Retention

We keep personal information only for as long as necessary to fulfil the purposes described in this policy, or as required by law.

8. Your Rights Under POPIA

You have the right to:

Request access to the personal information we hold about you.
Request correction of inaccurate information.
Request deletion of your personal information, subject to our legal obligations.
Object to the processing of your personal information.
Lodge a complaint with the Information Regulator of South Africa.

To exercise any of these rights, contact us at support@easeyweb.co.za.

9. Information Regulator

If you believe we have not handled your information lawfully, you may complain to the Information Regulator (South Africa):
Website: inforegulator.org.za

10. Updates

We may update this policy from time to time. The latest version will always be available on this page.

11. Contact

📞 +27 72 630 4946 | ✉️ support@easeyweb.co.za

This document is a general template and does not constitute legal advice. Easey Web recommends review by a qualified legal professional to ensure full POPIA compliance.